Frequently asked questions

The questions we are actually asked, answered plainly.

Can I sign up for MyPostiz?
No. MyPostiz is an internal application operated by Banto Inc. for the social media accounts Banto Inc. owns. There is no public registration, no paid plan and no distribution of the software. This website exists to document what the application does and how it treats data, not to sell it.
Why does the dashboard ask for a login?
Because it holds the access tokens for our own social media accounts. Anyone who reached it without a login could publish to those accounts. The dashboard is at postiz.banto-works.com; this documentation site is public and needs no login.
Does MyPostiz store my social media password?
No, and it cannot. Accounts are connected through each platform's own authorisation screen. The platform returns an access token, which is what MyPostiz stores. Passwords are never sent to, seen by, or stored in the application.
What TikTok data does it read?
Only data belonging to the connected account: its display name, handle and avatar; its follower, like and video counts; and its own list of posts, used to confirm that a scheduled post was really published. It never reads other creators' content, direct messages, follower lists or comments. The full breakdown is on the TikTok integration page.
Can it post to somebody else's account?
No. The only accounts it can publish to are accounts that were connected through the platform's authorisation screen by the person who controls them. There is no feature for posting on behalf of a third party, and no feature for accepting an account someone else connected.
Does it post automatically, without a person?
No. Every post is written and scheduled by a person before anything is sent. The automatic part is only the timing: the application waits for the time that person chose and then publishes what that person wrote. There is no mode that generates or publishes content on its own.
What happens when a publish fails?
The post is marked as an error and the platform's own message is stored and displayed — an expired token, a rejected media file, a rate limit, or a policy refusal. It is not retried indefinitely and it is never shown as published. The operator fixes the cause and reschedules it.
How do I disconnect an account?
Open the channel in the dashboard and remove it. The stored access token is deleted at that point and the application can no longer publish to that account. Access can also be revoked from the platform's own settings, which has the same effect.
How long is data kept?
Access tokens are kept only while the account is connected. Posts and their publish results are kept while they are operationally useful and then deleted. Details and the deletion request address are in the Privacy Policy.
Is any of this shared with third parties?
No. Nothing is sold, rented or shared, and none of it is used for advertising, profiling or training machine-learning models. The only disclosure we would make is one required by law.
Who do I contact?
takechi@jusetz.jp. See the Contact page for the company details and postal address.

よくある質問(日本語)

登録して使えますか?
いいえ。自社アカウントの運用のためだけの社内ツールで、一般向けの登録・販売はしていません。
パスワードを預けるのですか?
いいえ。各SNSの認可画面を通して接続し、SNSが発行する認可情報だけを保管します。パスワードは受け取りません。
他人のアカウントに投稿できますか?
できません。本人が認可画面で接続したアカウントにしか投稿できません。
勝手に投稿されませんか?
ありません。人が書いて日時を指定した投稿だけが、その時刻に公開されます。
接続をやめたいときは?
管理画面でチャンネルを削除すると、その時点で認可情報を削除します。SNS側で許可を取り消しても同じです。